Step 1 - Adjust Dashboard Access
Follow the steps below:
Go to Menu > Account Settings.
2. If the User [email protected] does not exist go to Users→ + Add User. Otherwise select the existing user.
Please note that only admins can manage user permissions.
3. Provide access to all the relevant apps and channels and organic data:
Facebook:
Google
Snapchat
Apple Search Ads
Pinterest
TikTok
Twitter
Ad Networks (see the list of supported Ad Networks Here)
Organic
Note:
If your Adjust Account name is different from the name you use in Luna (YourAccountName.luna.com), please let your Customer Success Manager know.